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Product Information
Ordering & Return Information
Shipping Information - US
Shipping Information – International
Security and Privacy
Contact Us
Product Information
How often should I use FORTEX?
You should use FORTEX regularly for best results. The personal trainer programs are designed for 16 sessions and it is recommended that you do 4 sessions per week.
Will it give female users huge muscles?
Not if you don't want them! You can choose between muscle strengthening which will build muscle mass or muscle toning for definition.
Which 5 pieces of gym equipment does FORTEX replace?
- Shoulder press machine. 2. Chest press machine. 3. Arm curl machine. 4. Arm extension machine. 5. Seated row machine.
Can I share my FORTEX unit with my partner?
Yes, you can but only one of the advanced programs can be used at any one time, so your partner will only be able to choose between the Freestyle & Circuit Trainer programs.
What causes resistance in the unit?
The resistance to push or pull in FORTEX is simply due to air pressure created within the device. FORTEX is precisely engineered to develop a controlled air pressure as you exercise. The harder you push, the higher the pressure, therefore the harder the workout.
Can people with different strength levels use the same unit?
Yes, the unit allows for a range of abilities, as the resistance is equal to the force that you apply, i.e. it matches your effort.
Because only one side moves, does this mean I am only exercising one arm at a time?
No, the FORTEX unit exercises both arms at the once. It provides a resistance 'between' your arms in a free-floating manner (i.e. not connected to a floor standing frame) and so the same resistance is experienced at each arm.
How long does a typical workout take?
Just a few minutes! On average, a workout takes between 6 and 11 minutes per day.
If I start a program and have to leave it halfway through, can I restart it again?
Yes. Simply hold in the 'Select' button for a few seconds and zero will appear. You can then begin your program again.
What other products do you sell?
Our staple product is the The Flex Belt® – Electronic Stomach Toning Medical Technology. The Flex Belt is the only Abdominal Toning system approved by the FDA for Toning, Firming and Strengthening the stomach muscles.
With Flex Belt, you can train your abs even if you’re too busy or too tired for a traditional workout. Just slip on the comfortable toning belts and the clinically proven, patented medical-grade technology stimulates the nerves that make your muscles contract and relax. As a result, you get an effective abdominal workout that targets all the muscles in your abdomen – all in just 30 minutes a day. Click Here to learn more about the Flex Belt®. – this will open a new window for the ‘Other Products Page’
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Ordering & Return Information
What is your return policy?
All orders come with our famous guarantee so you have nothing to lose by trying our awesome formula. Any order can be returned for a 100% refund within 60 days from the date you place your order. No questions asked. A restocking fee of $7.95 plus expedited shipping charges will apply to all returns.
Can I call you to place an order?
Yes! Please call toll free
. Our professional Customer Service Representatives are available:
Phone US:
International:
Fax:
Or feel free to write us:
mail: customercare@theflexbeltcare.com
Can I fax an order to you?
Yes! You can fax an order to us if you live in the United States. Please click here for a printable form. After printing and filling out the order form, please fax it to .
Can I order using a money order?
Yes! Please click here for a printable form.
What name will I see on my Credit Card Statement?
You will see a charge from ‘Good Health 1st‘
Where do I send a return if I want a refund?
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Shipping Information - US
How soon will you ship my order?
When you order before 6:00 pm, Mountain Standard Time, your order will normally ship the next business day. Orders placed after 6:00 pm MST, or on Saturday and Sunday, will normally ship within two business days.
How long before my order arrives?
The following are approximate delivery times from the ship date:
First Class Mail – 3 to 8 business days
Priority Mail – 2 to 4 business days
Express Mail – 1 to 2 business days
What do you charge for shipping and handling?
First Class Mail – $7.95
Priority Mail – $12.95
Express Mail – $22.95
Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Good Health Inc., and your name and address.
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Shipping Information – International
Do you ship internationally?
Yes, we ship to most countries. If your country is listed on the order page, we will ship to you. However, for some countries, we must require a money order or bank draft (US DOLLARS) in advance, and charge $20.00 (US) for shipping and handling.
What do you charge for shipping and handling?
For regular parcel post, the shipping and handling fee is $20.00 (US). Global Priority, if available for your country, costs $25.00 (US). Courier delivery is available for some countries and costs $35.00 to $45.00 (US) To inquire about your country specifically, please click here and fill out this form.
How long before my order arrives?
Most international orders are delivered in 10 days.
Will I be charged a customs fee or tax?
Most countries today charge their citizens an import duty or tax. We are unable to determine this in advance, and you will be responsible for this cost.
Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Good Health, and your name and address.
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Security & Privacy
Is your website secure?
Absolutely. Ordering on our site is safe and 100% guaranteed. We utilize the industry standard, state-of-the-art SECURE SOCKET LAYER CHECK-OUT system that is necessary to make shopping online perfectly safe. Your order information is delivered directly to us via a secure-session encryption process. Your information is scrambled before it is even sent to us, making it impossible for unauthorized individuals to access it.
What information do you collect?
We collect only the required information to process your order, such as your name, address, phone number (we will not call you unless there is a problem with your order), and credit card number.
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Contact Us
Our professional Customer Service Representatives are available:
Phone US:
International:
Fax:
Or feel free to write us:
Email: customercare@theflexbeltcare.com
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Here is our promise to you:
Order Fortex today….you will feel and see results in a matter of weeks. If you are not completely satisfied, we ask you to take advantage of our 60-day money back satisfaction guarantee. This gives you ample time to see what Fortex will do for you. |
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